Total Loss Management (TLM) is a management system that helps guide our business by providing a systematic approach to managing risks related to the environment, employee and contractor health and safety, security, stakeholder relations and asset integrity. TLM requires each business area to have qualified people, resources, systems and procedures to meet our standards.
The 10 TLM elements are:
- leadership
- health and safety
- physical asset system integrity and reliability
- contractor management
- environmental management systems
- employee work practices, capability and performance
- audits and inspections
- stakeholder relations
- security management and emergency preparedness
- event management
Annual TLM self-assessments are conducted by all parts of the organization, with improvement opportunities identified and incorporated into yearly work plans.
In 2008, we continued to enhance our TLM processes. A process safety audit protocol based on the Canadian Society for Chemical Engineering Process Safety Management Standard was developed and used on four TLM audits.
Auditor Verification Guides were also developed for all TLM elements to ensure an increased consistency of inquiry and reporting. The development and implementation of a TLM audit database is near completion. The database will aid in risk ranking of sites and TLM sub-elements for review during audits and will be used to retain the electronic results of all audits commencing in 2009. It will provide the opportunity for increased trending of information for site, business unit and executive/Board reporting purposes.
The online TLM tutorials, which were released in the fall of 2007 to help leaders and employees understand their roles and responsibilities in implementing the TLM framework, gained wide acceptance with more than 5,300 employees having subscribed to the new modules by the end of 2008. The majority of those subscribing completed the recommended baseline modules, including the “Introduction” and “Elements 1, 2 and 6.”
The focus for 2009 is on continuing to improve and embed the practices we currently have in place. We will continue to build capability through training additional auditors and equipping our sites to utilize the TLM audit database for completing the TLM self-assessments. Process Safety and TLM Risk Assessment requirements will be enhanced in the TLM system as select TLM Elements are rewritten during the year.
Download our Total Loss Management Policy 
(PDF, 2 pp., 23 KB)
Download a Total Loss Management Overview (PDF, 3 pp., 54 KB)